Last updated: June 15th 2025

These Terms and Conditions ("Terms") govern the relationship between TechSalesU Pte. Ltd. (UEN: 202524618R), a company incorporated in Singapore with its registered office at 68 Circular Road, #02-01, Singapore 049422 ("we", "us", "our", or "Company") and the client ("you", "your", or "Client") who accesses or uses our services. By engaging our services, you agree to be bound by these Terms.

SERVICES PROVIDED

TechSalesU Pte. Ltd. provides the following services:

The Sales Accelerator: A 9-month virtual training and implementation program for individual tech sales professionals.

Tech Start-Up Sales Transformation: Sales infrastructure design and implementation for early-stage tech companies.

Outbound Sales System Transformation: Outbound process optimization for sales teams.

E2E Sales Process Transformation: Sales process optimization across SMB, Mid-Market, and Enterprise clients.

All services leverage the proprietary Structured Selling Operating System™ (SSOS) and are delivered virtually. Services may include video consultations, digital resources, online training portals, email, WhatsApp communications, and other forms of virtual delivery.

Our services are available to both business clients (B2B) and individual professionals (B2C), depending on the engagement. All services are delivered virtually and adhere to applicable compliance standards under Singaporean and international regulations.

SERVICE AGREEMENTS AND CONTRACTUAL ENGAGEMENT

Each client engagement may be governed by a signed agreement outlining deliverables, responsibilities, fees, and timelines. Where such an agreement exists, its provisions take precedence over these Terms. Where no separate agreement exists, these Terms constitute the entire agreement between you and TechSalesU.

PAYMENT TERMS

Clients must pay the fees as specified in the invoice or contract. We accept payments via bank transfer, credit/debit card, and/or third-party processors such as Stripe, PayPal, or Airwallex. All prices are in AUD unless otherwise stated.

Clients must only use payment methods held in their own name (individual or business account matching the agreement). Payments made via third parties, family, friends, or unrelated entities are not accepted and may be returned at the client’s expense.

Late payments may incur service suspension, late fees, or account termination. TechSalesU reserves the right to refer unpaid invoices to a collections agency.

REFUNDS AND CANCELLATION

Refunds are only issued as per the terms in your signed agreement. Some services (e.g. The Sales Accelerator) include a conditional performance-based refund clause, requiring full participation and documented implementation effort.

In the event of a refund dispute, you agree to first contact us directly to resolve the matter before initiating a chargeback, dispute, or complaint with your bank or payment processor. Engaging in a chargeback without attempting resolution may result in termination of access and forfeiture of any further support or service delivery.

If no such clause is included in your engagement, all payments are strictly non-refundable once the service has commenced. Refund policy details can be found at: https://techsalesu.net/refund-policy

NO GUARANTEES OR WARRANTIES

TechSalesU provides training and implementation services to help clients improve sales outcomes. However, individual results vary based on market conditions, personal effort, and other external factors.

We do not guarantee revenue growth, quota attainment, employment offers, or any specific results unless explicitly stated in writing.

Services are provided on an "as is" and "as available" basis without warranties of any kind.

INTELLECTUAL PROPERTY

All content, documentation, frameworks, strategies, and course materials shared during delivery of services are the intellectual property of TechSalesU and are protected by copyright and trademark laws.

Clients are granted a non-transferable, non-exclusive license to use the materials for their own business or professional development. Reproduction, resale, or redistribution is strictly prohibited.

CONFIDENTIALITY

Both parties agree to maintain confidentiality of any proprietary or sensitive information shared during the course of the engagement, including but not limited to: business plans, sales strategies, client lists, session recordings, and personal or team performance data.

This clause shall survive the termination of the engagement.

CLIENT RESPONSIBILITIES

You agree to:

Attend scheduled sessions and participate fully

Complete homework, implementation tasks, and exercises

Communicate respectfully and respond in a timely manner

Abide by any program-specific rules or expectations

Make payments on time and honor your agreement

Failure to meet these responsibilities may result in removal from the program or forfeiture of access.

TERMINATION

TechSalesU reserves the right to terminate service if you:

Fail to make payments as agreed

Violate these Terms or program rules

Engage in abusive, disruptive, or unethical conduct

Share our IP or program materials externally

In such cases, no refunds will be provided.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, TechSalesU shall not be liable for indirect, incidental, consequential, or special damages, including loss of revenue, profits, data, or business opportunities, even if advised of such possibility.

Our maximum liability shall not exceed the total fees paid by you for the specific service.

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of Singapore.

Any disputes shall first be attempted to be resolved informally. If no resolution is reached, disputes will be subject to the exclusive jurisdiction of the courts of Singapore.

PRIVACY

We collect and use your data in accordance with our Privacy Policy: https://techsalesu.net/privacypolicy

You agree to use our services in a lawful manner and in accordance with our Acceptable Use Terms, Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF) obligations. We reserve the right to request identity verification, business documentation, or additional due diligence materials to comply with relevant financial regulations.

By using our services, you consent to the collection and use of data for communication, delivery of services, and ongoing customer support.

CONTACT INFORMATION

For questions, support, or disputes, you may contact:

Email: [email protected]

Phone: +1 831 432 7127

Website: https://techsalesu.net/home

ENTIRE AGREEMENT

These Terms and any signed engagement or service agreement constitute the entire agreement between the parties. No other verbal or written representations shall apply.

THIRD-PARTY SERVICES AND LINKS

Our Services may include links or integrations with third-party services, tools, or platforms. We do not control and are not responsible for the content, policies, or practices of such third parties. Your use of any third-party services is at your own risk, and you are encouraged to review their respective terms and privacy policies.

SEVERABILITY AND WAIVER

If any provision of these Terms is held to be invalid or unenforceable, that provision will be construed in a manner consistent with applicable law to reflect the original intent, and the remaining provisions will remain in full force and effect. The failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

We shall not be held liable for delays, interruptions, or failure to deliver services due to causes beyond our reasonable control, including but not limited to acts of God, internet outages, pandemics, government restrictions, or payment processor issues outside our control.

COMPLIANCE & ACCEPTABLE USE

You agree to use our services lawfully and in accordance with applicable financial and commercial regulations. You may not use TechSalesU services to:

Engage in fraud, misrepresentation, or deceptive practices

Accept payments on behalf of other individuals or third parties not listed in the agreement

Transmit or receive funds from sanctioned or high-risk countries, entities, or persons

Use personal accounts for business payments or vice versa

Circumvent platform rules or anti-money laundering (AML) and counter-terrorism financing (CTF) safeguards

Facilitate activity that may be considered money laundering, terrorist financing, or financial fraud

We reserve the right to request identity verification, documentation, or refuse service in cases of suspected violation of these conditions.

AMENDMENTS

We reserve the right to modify or update these Terms at any time. If we make material changes, we will notify users via email or website notice where applicable. Continued use of our Services after any such updates constitutes your agreement to the revised terms.